FAQs
- What is your return policy for clothing items?
- Our return policy allows you to return unworn items within 30 days of purchase for a full refund. Please review our Return Policy page for all the details: https://ironcreedevolution.myshopify.com/policies/refund-policy
- Do you offer international shipping?
- Unfortunately, no at this time. However, we are looking into this for future products.
- How can I track my order once it’s shipped?
- Once your order is shipped, you will receive a tracking number via email. Use this number on our website to track your package.
- Are your clothing sizes true to standard measurements?
- We provide a size guide on our website to help you choose the right size. It’s advisable to refer to this guide for accurate measurements.
- What materials are commonly used in your clothing products?
- Our clothing is made from high-quality materials, including cotton, polyester, and blends. Check the product description for specific details.
- Is there a loyalty program or newsletter for exclusive discounts?
- Yes, we offer a loyalty program and a newsletter. Sign up to receive exclusive discounts, early access to sales, and special offers.
- What is the estimated delivery time for my order?
- Delivery times vary based on your location and shipping method. You can find estimated delivery times during the checkout process.
- Are there any care instructions for maintaining the quality of your clothing?
- To ensure product longevity, follow the label instructions on the product tags. In addition, we recommend you wash in warm or cold water with similar colors and either hang to dry or use a low dryer setting.
- Do you have a customer support team, and how can I contact them?
- Yes, our customer support team is available to assist you. Contact them through the designated email provided on our website. https://ironcreedevolution.myshopify.com/pages/contact
- The product I wanted is no longer available. What can I do?
- We apologize for any inconvenience. Product availability can change due to high demand or other factors. Consider checking for similar products or subscribing to our newsletter for updates on new arrivals and restocks. Additionally, our customer support team can assist you with alternative recommendations.
